What does "expert" mean anyway?
So, I got meme-tagged by Dan. Here are the rules:
The rules:
1. Delve into your blog archive.
2. Find your 23rd post (or closest to).
3. Find the fifth sentence (or closest to).
4. Post the text of the sentence in your blog along with these instructions. Ponder it for meaning, subtext or hidden agendas…
5. Tag five (cough 3) people to do the same.

The funny thing is that Dan's 23rd post actually refers to meeting me! Anyway, here is my 23rd post, and the fifth sentence is:

We're trying to determine who is the best of the bunch, so that we can make them "experts" in their field.

Believe it or not, there is plenty of hidden meaning/subtext/agenda in this line. You see, this is when I was in India for my old job. We were choosing agents to be subject matter experts. This would mean that they know more about a certain topic than any other agent, right? Well, the funny thing was that I had to make the exams incredibly mind-boggling easy because none of them had been there long enough to be an expert on anything! The center had only been open a couple of months, and they were all still getting used to the job. You may think call center jobs are easy, but not at Dell/Hell - it takes a lot of training and practice before you learn everything, and it's extra tough for a non-US agent who is speaking to American customers and not using their native tongue. Not to mention that they're working at night on slow servers, etc. Well anyway, I was really angry that we were making people subject matter experts when they didn't have their day-to-day job down pat yet. And they wouldn't be able to answer agents' questions because they really didn't know much more than the agents did anyway! Ah, the frustrations of my old job. I'm so glad I don't have to deal with it anymore. So I guess I was passive-agressively taking it out on my blog. Or blog audience. Or whatever.

As for tagging people, I guess I'll pick Kris, Ryan, Kat... and that's all I really feel like doing.